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Long Beach, CA—As I was packing up my bags to return home from the National Or­ganization of Rheu­­ma­tology Mana­gers (NORM) 8th Annual Conference, I had the television on in the background.
After months of preparation, the National Organization of Rheu­matology Managers (NORM) 8th Annual Conference was held the weekend of September 13-14, 2013, in Long Beach, CA.
Long Beach, CA—Healthcare expenditures in the United States are currently approximately 18% of the gross domestic product (GDP), and this is projected to rise, unless there is a change in the way care is delivered in the United States. A considerable part of the healthcare costs is spent on chronic diseases in the United States. For baby boomers, this often means 2 or more chronic illnesses. Continuing or adding to the current cost trend would be devastating to the US economy and must be addressed.
Long Beach, CA—The National Organization of Rheuma­tology Managers (NORM) held its 8th Annual Conference on September 13-14, 2013 in Long Beach, California. The conference—attended by 150 managers, administrators, and physician managers of private rheumatology practices—addressed various healthcare challenges, from the Affordable Care Act (ACA) and all of its implications, to strategies surrounding social media and private practice, communicating to strengthen leadership positions, and building a healthy practice culture in the process.
Long Beach, CA—How do we communicate a lead­­er­ship persona? What is it that leaders do and how can we look like leaders? What makes a good leader? When you think of a good leader, who do you think of? What makes him or her a good leader? At the National Organization of Rheumatology Managers 8th Annual Conference, M. Sean Limon, PhD, posed these questions to begin his presentation and to determine the attributes of a leader, including his or her nonverbal behaviors.
Long Beach, CA—What is organizational culture? How is it distinguished from individual culture? Is it important? Does it affect your bottom line? How does it apply to a rheumatology practice? Dr Paul H. Caldron addressed these questions during a breakout session at the National Organization of Rheumatology Man­agers 8th Annual Conference.
Long Beach, CA—There is now a big push to meld online reviews into search engines and social media, and this transition is poised to occur within the next few months, giving rheumatology practice managers the opportunity to take advantage of the shift. Practice managers may feel like they are falling behind and that it is tough to keep up with online reviews, let alone find the resources to keep up with them.
Long Beach, CA—The final reg­u­la­tions to update the Health In­formation Por­ta­bility and Accoun­­tability Act (HIPAA) privacy rules outline the process for breach identification and notification, and provide further definition of “business associates.” The effective date was March 26, 2013. Karen Gregory, RN, reminded listeners at the National Organization of Rheumatology Managers 8th Annual Conference that September 23, 2013, was the compliance date for the new changes that were published for HIPAA this year. Was your practice ready?
Long Beach, CA—Addressing the audience at the National Or­ga­­nization of Rheu­matology Managers 8th Annual Conference, Meryl Rose, CSP, be­gan her presentation on communication by re­calling how she was driving home one day and noticed plumes of smoke on the way. It was a bad sign, as there were many fires near her Cascade, Colorado, home that summer. When she arrived home, she received a reverse 911 call: all homeowners were required to leave their homes immediately because of the imminent danger of fire.
San Diego, CA—Most elements of the Affordable Care Act (ACA) will be implemented by 2014. With it, providers should expect changes in patient demographics and payer mix, said Audrey E. Coaxum, CHI, CMCO, CMC, CMIS, CMOM, faculty/consultant at the Practice Management Institute in San Antonio, TX.

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