In an ideal practice management world, every unique coding situation would be carefully explained within the American Medical Association (AMA) Curent Procedural Terminology (CPT) codebook or within the CPT Changes: An Insider’s View manual. The rules for coding and compliance would be black and white, and they would be applied consistently from insurance payer to insurance payer.
Unfortunately, we don’t live in an ideal world, and as such, Listservs that focus on coding, billing, compliance, practice management, and other relevant topics have become familiar and helpful tools within the oncology coder’s arsenal of reference materials. The network of experience provided on these Listservs is invaluable, and practice managers frequently turn to them for tips and best practices.
Even when posting to a private forum though, it is important to keep in mind that the information provided or the question asked is, in fact, public. For most employees, an electronic signature on an e-mail is the equivalent of a business card, complete with the person’s position and contact information. Here are several things to keep in mind when posting questions and/or answers in a public forum:
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